Last updated: January 29, 2026
S.FORTI TECNOLOGIA is committed to protecting the privacy and personal data of its users, customers and visitors. This Privacy Policy describes how we collect, use, store and protect your personal information.
This policy has been prepared in compliance with the Brazilian General Data Protection Law (LGPD - Law No. 13,709/2018), the Brazilian Civil Rights Framework for the Internet (Law No. 12,965/2014) and other applicable rules on the protection of personal data in Brazil.
Commitment to Privacy: We process your data with transparency, security and responsibility. You are in control of your information and may exercise your rights at any time.
The controller of the personal data processed under this policy is:
We collect different types of personal data depending on your interaction with our services:
| Category | Data Collected | When We Collect It |
|---|---|---|
| Identification | Full name, CPF, RG (Brazilian ID), date of birth | User registration |
| Contact | Email, phone, address | Registration and forms |
| Professional | Company name, CNPJ (company tax ID), job title, sector | Company registration |
| Access | Login, password (encrypted) | Account creation |
| Financial | Billing data, payment history | Plan subscription |
| Category | Data Collected | Purpose |
|---|---|---|
| Browsing | IP address, browser type, pages visited | Security and improvements |
| Device | Operating system, screen resolution, language | System optimization |
| System Usage | Features accessed, time of use, logs | Auditing and support |
| Cookies | Preferences, session, identifiers | Website operation |
We may receive data from third parties in specific situations, such as:
We use your personal data for the following purposes:
Under the LGPD, all processing of personal data must have a legal basis. We rely on the following bases:
| Legal Basis (Art. 7 of the LGPD) | Application |
|---|---|
| Performance of a Contract | Provision of the contracted services (ERP system) |
| Consent | Sending of marketing, newsletters and promotional communications |
| Legal Obligation | Compliance with tax, accounting and regulatory requirements |
| Legitimate Interest | System security, fraud prevention, improvements |
| Regular Exercise of Rights | Defense in judicial or administrative proceedings |
Your personal data may be shared with third parties only in the following situations:
We share data with companies that assist us in our operations, such as:
All providers are contractually obligated to protect your data and to use it solely for the specified purposes.
We may share data when required by law, court order or a competent authority.
We may share data to protect our rights, property or safety, as well as those of our users.
We do not sell your data: S.FORTI TECNOLOGIA does NOT trade, sell or rent its users' personal data to third parties.
Your data is stored on secure servers located in Brazil, with cloud computing providers that follow strict security standards.
We implement several technical and organizational measures to protect your data:
In the event of a security incident that may pose a relevant risk or harm to data subjects, we will notify the Brazilian National Data Protection Authority (ANPD) and the affected data subjects, as required by the LGPD.
The LGPD grants several rights to personal data subjects. You may exercise the following rights:
To exercise any of these rights, contact us through:
We will respond to your request within 15 (fifteen) days, as established by the LGPD.
Cookies are small text files stored on your device when you access our website or system. They help us remember your preferences and improve your experience.
| Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the website/system to function | Session |
| Functional | Remember preferences (language, settings) | 1 year |
| Analytical | Understand how you use the website (Google Analytics) | 2 years |
| Marketing | Display relevant ads (subject to consent) | 1 year |
You can manage cookies through your browser settings. Note that disabling essential cookies may affect the operation of the system.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:
| Type of Data | Retention Period | Reason |
|---|---|---|
| Account Data | Duration of the contract + 5 years | Legal and tax obligations |
| Financial Data | 5 years after the triggering event | Tax and accounting legislation |
| Access Logs | 6 months | Brazilian Civil Rights Framework for the Internet |
| Marketing Data | Until consent is withdrawn | Interest of the data subject |
After the retention period ends, the data will be deleted or anonymized.
The S.FORTI ERP system is intended for business use and does not intentionally collect data of persons under 18 years of age. Should we identify that data of minors has been collected inadvertently, we will take measures to delete it.
This Privacy Policy may be updated from time to time. We will notify you of significant changes through:
We recommend that you review this policy regularly to stay informed about how we protect your data.
If you have questions about this Privacy Policy or about how we process your personal data, please contact us:
Data Protection Officer (DPO)
Email: [email protected]
You also have the right to file a complaint with the Brazilian National Data Protection Authority (ANPD) if you believe that the processing of your personal data violates the LGPD: